Frequently asked
Questions
Shopping, Ordering & Shipping
What are the shop hours?
Mon: 11AM – 6PM
Tue: CLOSED
Wed: 11AM – 6PM
Thur: 11AM – 6PM
Fri: 11AM – 7PM
Sat: 10AM – 7PM
Sun: 10AM – 5PM
What policies are in place at the shop to help stop the spread of Covid-19?
What if I ordered online, but did not receive an email confirmation?
If you placed an order through our website and don’t have an email confirmation in your inbox, please check your spam folder.
If you’re a frequent popper, add Mountaineer Popcorn to your safe sender list or mark as “not spam” so your email will start recognizing these messages as highly important!
When can I pick up my online order?
Please allow 48 hours for pick up option. If you need it sooner, please call us at 410.937.4612 and we’ll do our best to adjust our timing and have it ready for you ASAP.
Does Mountaineer Popcorn ship locally and nationally?
Yes! We gladly ship throughout the continental United States.
Sending a gift? Don't forget your personalized message!
When ordering online, please include your personalized message in the comments section of the order form. All notes are handwritten for that personal touch!
Special Orders
Do you offer bulk orders?
Yes! Please call us for more information: 410-937-4612 or email info@mountaineerpopcorn.com.
Do you offer custom orders/flavors for weddings or other events?
Yes! We love working with our customers on custom creations to make their special event that much yummier. We can customize flavors and colors so that your popcorn will perfectly match any theme. Custom flavors can be purchased in bulk sizing or as individual bags ready to be used as favors. We can even offer custom labels! To get started on your custom creation just send us an email at info@mountaineerpopcorn.com or call 410-937-4612
How do I go about carrying Mountaineer Popcorn at my retail location?
Mountaineer Popcorn is available at many different retail locations locally and beyond. Yours could be next!
For information on our wholesale policies, including pricing and how to get started, contact us through any of these convenient methods:
- Email info@mountaineerpopcorn.com
- Call 410.937.4612
- Message us on Facebook Messenger
About the 'Corn
What is the shelf life of your popcorn?
Our popcorn has an eight week shelf life when sealed. All popcorn is sealed and shipped, so it makes the perfect gift!
Do you use peanut oil?
No, all of our popcorn is popped in 100% coconut oil! However, we do handle and process peanuts and tree nuts in our shop. Although we take every measure to ensure that our equipment is clean, we cannot guarantee that no cross-contamination has occurred. Please use your own discretion when consuming our delicious product.
Where do you buy your popcorn kernels? Are they genetically-modified (GMO)?
Our non-GMO popcorn kernels are grown exclusively for us by Bob and Nancy Tabb at Town & Country Nursery in Kearneysville, WV.
What kind of popcorn kernels do you use?
We use two different types of kernels: yellow kernels and caramel crisp. Each kernel type is uniquely suited for specific popcorn flavors. For example, yellow kernels are perfect for savory flavors because the nooks and crannies allow the seasonings we add to grab on to each individual kernel. Caramel crisp, as the name suggests, are perfect for caramel corn and other hard shell flavors, because the round shape of caramel crisp kernels hold up well to the weight of our decadent caramel coating.
Where is your popcorn made?
Every single bag of Mountaineer Popcorn is popped, flavored, and packaged at our shop in historic downtown Shepherdstown, WV.
What is your most popular flavor?
In 2019, our best-selling flavor was Buffalo Cheddar! Other fan-favorites include White Cheddar, Caramel, and Kettle corn!
Are all of your popcorn flavors available throughout the year?
Our flavors rotate on a weekly basis but we are happy to accommodate your bulk order with other requested flavors. Be sure to follow us on Facebook and Instagram to know what we are popping each week!
What if I don't see my favorite flavor on your site?
Don’t panic! You can still order your favorite flavor even if it’s not currently listed on our site. Simply e-mail us at info@mountaineerpopcorn.com or send us a message on Facebook and we’ll be happy to fill your order.
How do you come up with your flavors?
We take inspiration from all over! Our recipes are collaborative efforts that require much trial and error to get just right. We even take suggestions from our awesome customers! Have an idea for a new flavor? Feel free to reach out to us via Facebook or stop by our shop to share your idea in person!
What Our Customers Say
See More Reviews At
A Few of Our
Favorite Flavors
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Cheddar
Rated 4.25 out of 5$3.95Can’t go wrong with a classic! Savory, cheesy golden cheddar cheese poured over our tender popcorn kernels and mixed to perfection.
*Non GMO popcorn grown in the fertile grounds of the Northern Shenandoah Valley in WV.
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White Cheddar
Rated 4.60 out of 5$3.95One of our all-time best-selling flavors! This classic flavor takes cheesy, sharp white cheddar and pours it over our tender popcorn kernels. You’ve never had white cheddar popcorn like this before!
*Non GMO popcorn grown in the fertile grounds of the Northern Shenandoah Valley in WV.
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Buffalo Cheddar
Rated 5.00 out of 5$4.95One of our best-selling flavors! Buffalo Cheddar is our classic cheddar popcorn tossed in buffalo sauce and Frank’s RedHot. Spicy!
*Non GMO popcorn grown in the fertile grounds of the Northern Shenandoah Valley in WV.
Gluten Free -
Caramel
Rated 5.00 out of 5$3.95A timeless favorite! Our smooth caramel made in-house creates a crunchy coating over tender popcorn kernels.
*Non GMO popcorn grown in the fertile grounds of the Northern Shenandoah Valley in WV.
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Caramel Cashew
Rated 4.80 out of 5$6.25Our in-house made caramel sauce coats tender popcorn kernels and crunchy cashews in our Caramel Cashew popcorn. Yum!
*Non GMO popcorn grown in the fertile grounds of the Northern Shenandoah Valley in WV.
Gluten Free -
Birthday Cake
Rated 5.00 out of 5$4.95Time to celebrate! Our ever-popular Birthday Cake popcorn is coated in a sweet birthday cake flavored coating and tossed in rainbow nonpareils sprinkles.
*Non GMO popcorn grown in the fertile grounds of the Northern Shenandoah Valley in WV.
Gluten Free -
Cookies and Cream
$4.95Here to fulfill your Oreo dreams! Our sweet vanilla popcorn is coated with crushed Oreo sandwich cookies and then mixed with Oreo pieces!
*Non GMO popcorn grown in the fertile grounds of the Northern Shenandoah Valley in WV.
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Dill Pickle
Rated 5.00 out of 5$2.95Dill pickle is a fan favorite! This tangy, herby flavor is a perfectly subtle take on the classic pickle – in popcorn form!
*Non GMO popcorn grown in the fertile grounds of the Northern Shenandoah Valley in WV.
Gluten Free -
Garlic Parmesan
Rated 4.00 out of 5$2.95Calling all garlic lovers! Garlic Parmesan is a perfect marriage of savory garlic and sharp parmesan flavors that you’ll want to eat by the handful.
*Non GMO popcorn grown in the fertile grounds of the Northern Shenandoah Valley in WV.
Gluten Free