Frequently Asked
Questions
Shopping,
Ordering & Shipping
What are the shop hours?
Shepherdstown Location:
- Monday : 11 AM - 6 PM
- Tuesday : Closed
- Wednesday : 11 AM - 6 PM
- Thursday : 11 AM - 6 PM
- Friday : 11 AM - 7 PM
- Saturday : 10 AM - 7 PM
- Sunday : 10 AM - 5 PM
Martinsburg Location:
- Monday : 11 AM - 6 PM (seasonally)
- Tuesday : Closed
- Wednesday : 11 AM - 6 PM
- Thursday : 11 AM - 6 PM
- Friday : 11 AM - 6 PM
- Saturday : 10 AM - 6 PM
- Sunday : Closed
Where can I find my order confirmation?
You will receive notification for tracking your popcorn once it is on the move.
If you placed an order through our website and don’t have an email confirmation in your inbox, please check your spam folder.
If you’re a frequent popper, add Mountaineer Popcorn to your safe sender list or mark as “not spam” so your email will start recognizing these messages as highly important!
How far in advance should I place orders for pick up?
For smaller orders, please allow 48 hours, for larger orders please see ‘Special Orders’
Seasonally, order wait times may increase.
Orders may be made up to 3 months in advance on the website.
Does Mountaineer Popcorn ship locally and nationally?
Yes! We gladly ship throughout the continental United States. Orders are fulfilled as received, please allow ample time for shipping.
Sending a gift? Don't forget your personalized message!
When ordering online, please include your personalized message in the comments section of the order form. All notes are handwritten for that personal touch!
Special Orders
Do you offer bulk orders?
Yes! Please reach out to us by filling out our Contact form with full details of your enquiry.
Do you offer custom orders/flavors for weddings or other events?
We are always happy to work with our customers to create something special. We are able to accommodate custom flavors and labels. We provide both bulk and individual bags. Please use our Contact form to enquire.
How do I become a retailer for MPC?
Mountaineer Popcorn is available at many different retail locations locally and beyond. Yours could be next!
For information on our wholesale policies, including pricing and how to get started, visit our Wholesale page.
Thinking about fundraising?
Mountaineer Popcorn is proud to support our local community by offering fundraisers through direct sales.
For information on our fundraising program, visit our Fundraiser page.
Can I request a flavor not on the website?
Want a featured or seasonal flavor that we have in our shop but can’t find it online? Order under our Seasonal Special category, choose your size, and leave a note in the Notes section of which flavor you prefer! *Limited Quantity. Flavors will vary! No guarantee your preferred flavor will be available. You will receive your preferred flavor if it is in stock in our storefront.
**Want a surprise flavor? Choose this Seasonal Special category without leaving a flavor preference to receive a yummy surprise!
About
The ‘Corn
What is the shelf life of your popcorn?
Our sealed bags have an 8 week shelf life. All popcorn is sealed and shipped, so it makes the perfect gift!
Do you use peanut oil?
No, all of our popcorn is popped in 100% coconut oil! However, we do handle and process peanuts and tree nuts in our shop. Although we take every measure to ensure that our equipment is clean, we cannot guarantee that no cross-contamination has occurred. Please use your own discretion when consuming our delicious product.
Where are your popcorn kernels grown? Are they genetically-modified (GMO)?
Our non-GMO kernels are grown on our farm in Shepherdstown, WV. However, as every farmer knows, sometimes crop yields vary. Occasionally we supplement with other local non-GMO kernels.
What kind of popcorn kernels do you use?
We use two different types of kernels: yellow and mushroom kernels. Each kernel type is uniquely suited for specific popcorn flavors. For example, yellow kernels are perfect for savory flavors because the nooks and crannies allow the seasonings we add to grab on to each individual kernel. Mushroom kernels are perfect for caramel corn and other crisp shell flavors, because the round shape of mushroom kernels hold up well to the weight of our decadent caramel coating.
Where is your popcorn made?
Every single bag of Mountaineer Popcorn is popped, flavored, and packaged at our shops in historic downtown Shepherdstown, WV and Martinsburg, WV.
So many flavors! Which do I choose?
Some favorites include Buffalo Cheddar, Caramel, Fire Roasted Sweet Corn and Movie Night…..Still undecided? Try a variety!
Are all of your popcorn flavors available throughout the year?
Some of our flavors do rotate, please follow us on social media for updates. If you are looking for something particular, please see the Custom orders section above
